How do I become trained to use LogMeIn Rescue & Rescue Lens?

Issue

How do I become trained to use LogMeIn Rescue & Rescue Lens?

Environment

Remote Support

GoTo/LogMeIn Rescue & Rescue Lens

LMIR

Resolution

New users should complete the user training module before attempting to log in and use the tool and before requesting support.

User training is self-paced via a 65-minute recorded webinar:

• English
• Chinese (Simplified) + audio transcript in Chinese
• Japanese + audio transcript in Japanese
• Korean + audio transcript in Korean