Since several years, all ARL instruments are delivered jointly with an Optiplex DELL computer (several different models) when the customer orders the computer.
The ownership for the computers belongs to Thermo Fisher Ecublens until it is transferred to the end-user, by filling a dedicated form on the DELL web site.
This situation is not a problem as long as the computer works correctly. However, in order to ask for technical assistance or to claim for the warranty, DELL requires that the computer's ownership be transferred.
The computer ownership transfer is achieved by the end-user by filling in a dedicated form on DELL website. This document describes the procedure to complete the computer ownership transfer.
ARL instrument related computer products