Niton XL5 – Reset User Login Credentials Using NitonConnect Manager

Issue

A Niton XL5 requires new login credentials because the existing user name or password is unavailable or needs to be reset.

Uploading a new Users (*.ncu) file replaces the existing user configuration on the analyzer.

Environment

• Instrument: Niton XL5
• Software: NitonConnect Manager
• Configuration file: Users (*.ncu)
• NitonConnect Manager version: Not determined
• Niton XL5 firmware version: Not determined

Resolution

Important: Uploading a new Users (*.ncu) file overwrites the existing users on the analyzer. Add all required users to the new file before uploading it.

1. Connect the Niton XL5 to the PC.
2. Open NitonConnect Manager.
3. Click New.
4. In Create New File, select Users (*.ncu).
5. Click OK.
6. Select a location, enter a file name, and click Save.
7. Click New to create a user.
8. Enter the User Name.
9. Enter the new password in Password and Confirm.
10. Assign the appropriate Role. Configure at least one user with the Administrator role.
11. Save the new user.
12. Add any additional users that must remain available on the analyzer.
13. Save the completed Users (*.ncu) file to the PC.
14. Click Upload.
15. When prompted to overwrite the analyzer's existing users, click Yes.
16. If another overwrite confirmation appears, click Yes.
17. Select Device, and connect to the analyzer if prompted.
18. Confirm that NitonConnect Manager displays "Users uploaded successfully."
19. On the Niton XL5, acknowledge the reboot prompt.
20. Allow the analyzer to complete the reboot.
21. Sign in using the newly created user name and password.
22. Verify that the assigned role provides the required access.

Analysis

Cause