How to get the software to recognize a new detector

Issue

The problem seems to be that the ECD has been installed, but the software is not configured for the change in the GC configuration.

Environment

• Trace 1300
• Xcalibur
• TraceFinder

Resolution

For Xcalibur or Tracefinder:

1. Access the Thermo Foundation Configuration from Windows
2. Start
3. All Programs
4. Browse to Thermo Foundation 3.X, Instrument Configuration.

Figure 1: Instrument configuration

2. Move the mouse cursor over the Trace 1300 Series GC icon in the right-hand panel. 
3. Click on the GC.
4. Click Configure.
5. The IP address does not have to be the same as in the picture.

Figure 2: Trace 1300 Series configuration

6. Click Get. This will upload the current GC hardware configuration.
7. Click OK. 
8. Click Done when the pop opens.

Cause

Software does not recognize that an ECD has been added.