Skip to main content
Thermo Fisher Scientific

UI unable to Launch and Startup with SW version of v.6.15.1

Issue

TEM_UI unable to Launch and Startup (Talos SW v.1.15.1), Error “Microscope Application "Talos" Failed to Start”.

Environment

Talos Arctica G2

Resolution

These are possible resolutions for the issue:

  • Remove "%" Sign in the System Registries, and Problem will be fixed by New SW Release of Talos v.1.15.3.

Cause

These are possible causes for the issue:

  • Talos with "AutoLoader", TEM_UI will be unable to Launch and Startup.

Details

Documents needed:

  1. KI-307652 --- TEM user interface cannot startup on systems with Autoloader (Glacios, Arctica, Krios) – check Page-2.

 

  • Perform Registry Editor – “Regedit”.
  • Go to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Fei\BrickBox\UserData\tem\ System\BhvAutoloader\Manual Inventory
  • Remove and Delete all seeing “%” signs in this Registries.
  • This Known Issue applies to all TEM Systems with SW version under v.6.15.1.

Capture.JPG

clipboard_ee7124af59e5d6cb460371db3dc8f34c7.png clipboard_e74037a70c28918d97ab720a8cba52b3b.png

 

  • Was this article helpful?