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Thermo Fisher Scientific

Cassette would drop down from docker during loading, unloading or inventory

Issue

Cassette would drop down from docker during loading, unloading or inventory.

Environment

Krios G3i

Resolution

These are possible resolutions for the issue:

  • Replace docker.

Cause

These are possible causes for the issue:

  • U-bracket of front docker was bent.

Details

During verification procedure 104358, FSE found U-bracket of front docker was bent.

Action taken as below but doesn't help:

  1. Tried to straighten the U-bracket but there were still big movements on slots 9,10 and 11 during inventory. 
  2. Performing Cassette Arm Park, Capsule, Docker slot 12 alignment.

Issue was solved after replacing the docker.

 

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