How to gain access for an external partner

Issue

How to gain access for an external user

Environment

Knowledge 1

Resolution

Please click to expand the use case for the external user.

►End Users

Customer Familiarization and other end user documentation is typically viewable by public users. Public users do not require log in credentials. However, in the future, content relevant to specific products may be made available to end users. More information will be provided if/when this content is made available.

►Distributors or Service Providers

Please see How to gain KB access for a Distributor for more information.

►Public Users

Depending on the product, most user guides and some knowledge articles are viewable by public users. Public users do not require log in credentials.