Preparing Content for a Parts Explorer Page
Topic
This article provides a high-level overview of the Parts Explorer content preparation process and links to supporting procedures used throughout the workflow.
The Parts Explorer provides users with:
- Orderable part information
- Product-specific part groupings
- Service manual references
- Factory communications
- Knowledge article links
- Part images
- Ordering guidance and notes
The Knowledge Team uses submitted spreadsheet data and media assets to generate the final Parts Explorer HTML page.
Environment
Parts Explorer
Workflow Overview
| Phase | Description |
| 1 | Submit a project request |
| 2 | Receive instructions and spreadsheet template |
| 3 | Collect and upload part images |
| 4 | Complete the Parts Explorer spreadsheet |
| 5 | Submit content to the Knowledge Team |
| 6 | Review and approve the generated page |
| 7 | Maintain future updates |
Roles and Responsibilities
| Team | Responsibilities |
| Requesting Team | Provide spreadsheet content, images, and approvals |
| Knowledge Team | Generate and publish the Parts Explorer page |
| Product Business Teams | Validate product and ordering accuracy |
| Service and Support Teams | Maintain ongoing content accuracy |
Submission Checklist
Before submitting content to the Knowledge Team, confirm the following:
- Completed spreadsheet template
- All required images uploaded
- Image URLs populated in the spreadsheet
- Service manual links verified
- Required forms completed
- Desired Parts Explorer location identified