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Thermo Fisher Scientific

Genpure Pro and Genpure xCAD - Leakage error troubleshooting

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The Leakage Error on Genpure Pro and Genpure xCAD Plus indicates an internal water leak, shown by a “Leakage” message and a red display background. The error is triggered by a water leakage sensor inside the unit. To resolve, dry the sensor. If the error persists, locate the leak source. The attached document includes troubleshooting steps with pictures.

Issue

This document has troubleshooting steps to help customers and techs who are experiencing a Leakage error in their Genpure Pro or Genpure xCAD Plus ultrapure water systems

Environment

Barnstead Genpure Pro ultrapure water systems:

  • Barnstead GenPure Pro Standard
  • Barnstead GenPure Pro UF
  • Barnstead GenPure Pro UV/UF
  • Barnstead GenPure Pro UV
  • Barnstead GenPure Pro UV-TOC
  • Barnstead GenPure Pro UV/UF-TOC

Resolution

Refer to the attached document