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Thermo Fisher Scientific

Device Link Connect Mote - Factory Reset

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This article provides a detailed guide on how to perform a factory reset on the Device Link Connect Mote. It outlines the step-by-step process to reset the device, including specific instructions on pressing and holding the Action button at various intervals. The guide helps users return the device to its factory defaults, ensuring proper functionality. If the reset is unsuccessful, it advises users to repeat the process after rebooting the device.

Issue

Factory Resetting Device

Environment

Device Link Connect

Resolution

1. With the mote powered ON and within five (5)
minutes of booting the device, press and release
the Action button.


2. Wait 1 sec, then press and release the Action
button again.


3. Wait 1 sec, then press and hold (do not release)
the Action button on this third press.


4. Wait ~25 sec, with the Action button still
pressed, then turn the mote OFF via switch.


5. If successful, the lights will turn red and flash as
the device returns to factory defaults, then the
mote will power off (you can release the Action
button once the light sequence begins).


6. If unsuccessful, the mote will just turn off. If this
happens, release the action button, turn the
mote back on, wait until it is fully booted, and
repeat the process.