Probe Crash - DT00270 - Rev A - Field Troubleshooting

Issue

•SQS is showing Probe Crash Errors that are not resolved by the steps shown on screen.

•  Crashes where there is no physical contact with the probe.

•  May be accompanied by a click noise when it occurs.

•There is a clicking noise during a wash cycle.

Environment

All Bigfoot Spectral Cell Sorters

Resolution

See attachment for complete resolution