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Thermo Fisher Scientific

Error "This generation of instrument is not supported by OMNICxi version 2.5.5.12. Use the supported version or contact Thermo Fisher for instrument upgrade options."

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Issue

Error "This generation of instrument is not supported by OMNICxi version 2.5.5.12. Use the supported version or contact Thermo Fisher for instrument upgrade options."

Environment

DXR3xi
OMNICxi

Resolution

1. Install all current Windows Updates.
2. Search for "Core Isolation" in the Windows search-bar and turn off "Memory Integrity".
3. Restart your PC.

Analysis

Cause