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Thermo Fisher Scientific

NSS software opens with errors and also behaves irregularly.

Description: 

NSS Software Opens With Errors About Inability To Communicate With Other Microanalysis Devices

 

Environment:

  • Noran System 6
  • Noran Ssytem 7
  • Pathfinder

 

RESOLUTION:

  1. ASSURE any optional equipment running with the NSS is turned on
  2. Ensure a valid ethernet connection is in place. This optional equipment includes WDS, EBSD, and Detector Protection System (Low Mag &Vent Lock).
  3. Attached is examples of NSS system component IP Addresses.

 

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