Contacting Regulatory Products Group
Issue
How do you contact the Regulatory Products Group for questions on:
- CMD, LPD, MSD Qualification Documents (IQ/OQ)
- RPG Sync, RPG Reports Applications
- RPG Qualification Certification
- General Compliance Inquiries
Resolution
For RPG questions please contact :
USPAL.SupportCompliance@thermofisher.com
Please use the Following Subject line format for Correspondence: [RPG or LPD] - Date[YYYYMMDD] - [Country] – [RPG Product or Document Name] - brief synopsis
For MasterControl questions please contact:
uls_mc_assistance@thermofisher.com
For Metrology/IndySoft questions please contact: