Error setting cool gas value
Resolved "cool gas error" by closing all Qtegra programs, turning off the iCAP RQ for 15 seconds, then powering it back on. Restarted Qtegra, attempted to light the plasma, and the instrument ignited successfully, reaching the operate state.
Issue
When attempting to start an iCAP-RQ customer got an error message of Error setting cool gas vlaue
Environment
- iCAP RQ
- iCAP Q
- iCAP TQ
Resolution
- Closed all Qtegra programs
- Turn the RQ off for 15 seconds
- Powered on the iCAP RQ
- Started Qtegra and attempted to light the plasma. Instrument ignited and went to operate state. .
Cause
Possible fault in the mass flow controller that a power cycle fixed.