Can't Click Get Ready Button
Issue
Qtegra froze and Get Ready button not working
Environment
- iCAP 7000 series
- iCAP 6000 series
- iCAP Q
- iCAP RQ
- iCAP Qnova
- Qtegra
- Windows 10
- Windows 7
Resolution
Restart the Qtegra Services. This knowledge article can be used as a reference on how to do so: Restarting Qtegra Services
Attachment(s)
| File | Last Modified |
|---|---|
| Restarting Qtegra Services.pdf | August 02, 2022 |
| Figure 1 Win 7 search icon.PNG | August 02, 2022 |
| Figure 2 Win 10 Search Box.PNG | August 02, 2022 |
| description.PNG | August 02, 2022 |
| Qtegra services.PNG | August 02, 2022 |
| Figure 4 select stop.PNG | August 02, 2022 |
| Figure 5 stop other services.PNG | August 02, 2022 |
| Figure 6 Start services.PNG | August 02, 2022 |