Qtegra does not open and a system error appears

Last updated
Save as PDF

Issue

When opening Qtegra a service error appears, Qtegra need to restart, restarting Qtegra same error appear. Not possible to start Qtegra even restarting services.

Environment

ICAPPRO
ICAPPRO X
ICAPPRO XP
ICAPPRO XPS

Resolution

See attached file for resolution of this issue

Analysis

Cause

Loss of communication of ICAPPRO during optical alignment or wavelength calibration.

Attachment(s)

File	Last Modified
Qtegra opening system error.pdf	August 10, 2022