Autosampler Probe Not Pulling Sample
Originally submitted by kendall.norwood@thermofisher.com on 3/25/2025 9:55:30 PM UTC
Issue
The ASX-560 autosampler probe is not pulling the solution as expected. This issue can prevent the proper functioning of the autosampler and affect the overall analysis process.
Environment
- ASX 560
- ASX 280
Resolution
Test the sample uptake line:
- Disconnect the nebulizer capillary from the peri pump sample tubing; the peristaltic pump sample tubing needs to be clamped into place
- Turn on the peristaltic pump (plasma is not required)
- Place autosampler probe in solution (can be DI)
- Watch the probe capillary to see if solution is moving,
- if it reaches the disconnected sample line then there is no issue in that section
- if solution doesn't flow through that section:
- check peri pump tension
- replace probe, and see if solution begins to flow
- if solution does move through, continue to step 5
- Stop the peristaltic pump
- Reconnect the nebulizer capillary to the sample line
- Disconnect the nebulizer capillary from the nebulizer.
- Turn on the peristaltic pump and watch for solution to flow
- if solution doesn't flow through the section, then the nebulizer capillary must be the issue
- replace the capillary to the nebulizer, and see if solution begins to flow again
- if solution does flow, move on to step 9
- if solution doesn't flow through the section, then the nebulizer capillary must be the issue
- Stop the peristaltic pump
- Reconnect the capillary to the nebulizer.
- Turn on the peristaltic pump
- Turn on the nebulizer gas flow, and watch for the solution to flow
- if solution doesn't flow then the nebulizer needs to be replaced
- if solution flows, then then the issue has been resolved, continue to light the plasma and run as usual .
Cause
Possible causes include: Clogged probe Incorrectly tightened peristaltic pump clamps Clogged nebulizer capillary Clogged nebulizer