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Thermo Fisher Scientific

Autosampler intermittently loses communication in Windows 11

Issue

Autosampler intermittently loses communication in Windows 11

Environment

  • ASX-560
  • ASX-280

Resolution

Roll back FTDI VCP drivers to 2.12.24.0 (2016) 

Cause

Teledyne Cetac determined that FTDI drviers installed were too new and needed to be downgraded.

 

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