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Thermo Fisher Scientific

LabBook is locked up


The Scheduler is stating that the LabBook is being analyzed but nothing is happening. It's almost like it has froze or locked up.


  • iCAP Q
  • iCAP RQ
  • iCAP TQ
  • iCAP 7000 Series
  • iCAP PRO


Restart the Qtegra service. This knowledge article can be referenced for details on how to do so: Restarting Qtegra Services


One of the Qtegra services such as Acquisition Service has locked up. Therefore Qtegra is not being updated as to the correct status of the current acquisition


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