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Thermo Fisher Scientific

Performance Report is blank

Issue

Error in log file indicates that PerformanceReport.qrpt file is missing in folder: C:\ProgramData\Thermo\Qtegra\_Application Data\PluginData\BrigidMS\Model\iCAPRQ\Reports

Note: the exact file path will vary depending on what type of instrument Qtegra is controlling

Copied PerformanceReport.qrpt from backed up location which resolved the error. Modified performance report to include Ba++ and adjusted limits for Ce++ ratio as well. Tested performance report generation and no error occurred

Environment

  • iCAP Qnova Series

Resolution

Copied PerformanceReport.qrpt from backed up location which resolved the error.

 

 

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