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Thermo Fisher Scientific

User does not have enough permissions to open Qtegra: Group permissions

Issue:

User does not have enough permissions to open Qtegra: Group permissions:

When entering Qtegra, USERS are denied access due to permissions.  The receive an error pane stating as much and Qtegra fails to open.

Environment:

  • Qtegra
  • iCAP Qnova Series
  • iCAP Pro
  • iCAP 6000 Series
  • iCAP 7000 Series

Resolution:

1) Navigate to Control Panel\System and Security\Administrative Tools and then execute Computer Management (shortcut: Window key+R then lusrmgr.msc)
2) Expand USERS and GROUPS and click on Groups
3) Double-click on the Qtegra Windows group you would like to add the User to.
4) Click the Add button. Enter the USER name desired, then CHECK NAME.

Note: You will have to log off the computer and log back on in order for the change to take effect.

 

Group Permissions edit.jpg

 

 

Cause:

New user added. By default, only the Windows User under whose account Qtegra was installed will have access to Qtegra and therefore be able to open the program.

 

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