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Thermo Fisher Scientific

Instrument Control Will Not Open

Issue

Instrument Control will not open but Qtegra will

Environment

  • iCAP Q
  • iCAP RQ

Resolution

  1. Close out of any open Qtegra applications: Qtegra, Configurator, etc.
  2. Rename the Thermo_Fisher_Scientific folder located in the following directory:
    C:\Users\xxxx \AppData\Local\ where xxxx is the user currently logged on to Windows
    NOTE: You can change the name of the Thermo_Fisher_Scientifc folder to “Thermo_Fisher_Scientific_original” OR put a date stamp at the end
  3. Reboot the PC
  4. You should now be able to open Instrument Control

 

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