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Thermo Fisher Scientific

Low or No Counts, iCAP Qnova Series

Issue

Low Counts to No counts causing Sensitivity Verification Failure

Environment

  • iCAP Qnova
  • iCAP Q
  • Qtegra

Resolution

Performed Detector Setup: HV setup and Cross Calibration

Analysis

HV Setup and Cross Calibration should be performed at least once per month.

Cause

Detector voltages were too low

 

 

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