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Thermo Fisher Scientific

Performance report not showing result.

Issue

Not all chosen stability masses seen in the performance report.

Environment

  • iCAP Q
  • iCAP Qnova
  • Qtegra

Resolution

  1. Open file manager and select Performance ReportStep 1.png
  2. Click the following (arrows) and refresh
    Step 2.png
  3. Results should become visible
    Step 3.png

Cause

This can happen if you add elements to be checked in the performance report.

 

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