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Thermo Fisher Scientific

Checking the device drivers

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Issue

I am experiencing disconnection issues and would like to check the device drivers to confirm that they are up to date.  

Environment

Integrion

Resolution

1. Navigate to https://www.dell.com/support/home/en-in

Dell homepage

 Figure 1: Dell Support Homepage

 

2. Input Service Tag number. This number will be located on your computer. 

3. Select SEARCH.

4. Select 'Drivers & Downloads' located in the center of your screen below your computer model details. 

5. Locate the "Manually find a specific driver for your computer" and click on FIND DRIVERS.

6. Select "Show downloads for only THIS PC..." 

NOTE: Do not use the "Let Dell automatically find driver updates for you" option. 

6. A comprehensive list of all available uploads will appear. 

7. Select the ACTION you wish to proceed with by clicking on DOWNLOAD. 

8. Recommendations on how to update/download:

  • Download all files onto local Hard drive in a Sub-Folder.
  • Extract all files into individual folders, do not run it from a compressed file(s).
  • Update latest BIOS.
  • Check BIOS settings according to the latest published PSB.
  • Continue with the mainboard related drivers.
  • Start with Chipset driver.
  • Only one driver at a time.
  • Restart computer.