Suppressor Not Recognized In Chromeleon

Issue

Suppressor containing one-wire chips not being recognized in Chromeleon for Integrion and ICS-6000.

Environment

• IC Suppressors
• ICS-6000
• Integrion

Resolution

Please contact your local customer care.

Analysis

There are two possible errors when plugging in a suppressor that was not programmed into an Integrion or ICS-6000.

The first error observed is when the suppressor is connected to Chromeleon, the user will receive a “Code 25: Wrong device connected to connector A” error in the audit trail, as seen in Figure 1.

Figure 1. Code 25: Wrong device connected to connector A error.

The second error observed is that the user can receive is when the suppressor is connected to Chromeleon, it will show up as a “ERD_2mm” device with the serial number “123456789” as see in Figure 2.

Figure 2. ERD_2mm device with serial number 123456789.

Cause

The errors are caused by the suppressor not being programmed correctly.