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Thermo Fisher Scientific

Suppressor Not Recognized In Chromeleon

Issue

Suppressor containing one-wire chips not being recognized in Chromeleon for Integrion and ICS-6000.

Environment

  • IC Suppressors
  • ICS-6000
  • Integrion

Resolution

Please contact your local customer care.

Analysis

There are two possible errors when plugging in a suppressor that was not programmed into an Integrion or ICS-6000.

The first error observed is when the suppressor is connected to Chromeleon, the user will receive a “Code 25: Wrong device connected to connector A” error in the audit trail, as seen in Figure 1.

 

Error Code 25.png

Figure 1. Code 25: Wrong device connected to connector A error.

 

The second error observed is that the user can receive is when the suppressor is connected to Chromeleon, it will show up as a “ERD_2mm” device with the serial number “123456789” as see in Figure 2.

ERD_2mm device.png

Figure 2. ERD_2mm device with serial number 123456789.

 

Cause

The errors are caused by the suppressor not being programmed correctly.

 

 

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