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Thermo Fisher Scientific

Open Door Error While Door is Closed

The "Open Door Error While Door is Closed" issue occurs in various CO2 incubator models, including 3110, 3307, 3310, 3950, BBD6220, and Heracell legacy units. This error indicates that the incubator is registering the door as open even when it is closed, which can impact the device's functionality and environmental control.

Issue

Open Door error in CO2 Incubator while door is closed

Environment

3110

3307

3310

3950

BBD6220

Heracell (legacy units)

Resolution

Refer to the attached document for information.

 

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