Invalid results file digital signature error
Issue
After running a ValPro Qualification on an FT-IR Instrument, ValPro will complete all the tests; however, before ValPro trys to display the report, the following error will appear:
The qualification test failed to finish successfully. Invalid results file digital signature. The results file has been modified outside the Omnic software.
When the user clicks OK, ValPro never displays the report.
Environment
- FT-IR
- ValPro
- OMNIC 9.1
Resolution
Restore the old domain
The domain in question has to have write/read and modify permission to the following folders:
- C:\users\public\ documents\thermo\ValPro Qualification\results
- C:\My documents\ Spectra
Resolve the signature issue
Delete all the files in “C:\Users\<username>\AppData\Roaming\Microsoft\Crypto\RSA”. OMNIC will again be able to sign files. (Where <username> is the name of the user whose password was reset.)
The AppData folder may not be visible unless the folder view is set to "view hidden files".
Cause
The domain has been changed