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Thermo Fisher Scientific

How do I obtain support for LogMeIn Rescue and Rescue Lens?

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Issue

How do I obtain support for LogMeIn Rescue & Rescue Lens?

Environment

Remote Support

GoTo/LogMeIn Rescue & Rescue Lens

Resolution

This tool is supported and administered entirely from within the IES, LSLPG/GSS, and MSD divisions; IES supports all divisions other than LSLPG/GSS and MSD.  Send inquiries and requests for support to ar.admin.support@thermofisher.com.

Do not contact Thermo Fisher IT or the vendor directly.  Any inquiries sent to IT will be re-directed to the business unit support team.