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Thermo Fisher Scientific

Z-Head Trouble Shooting Guide

Record all IP addresses and confirm network compatibility. Document software and firmware versions, verify compatibility using the Firmware Compatibility Matrix. Record and confirm handshake and signal settings. Power off the TriPlus RSH, inspect and re-plug cables, check module seating, and power on. Upgrade or downgrade firmware, reset configuration, adjust motor settings, and verify teaching.

Issue

  • Attached is the Troubleshooting Guide for the Z-axis on the Triplus RSH.  
  • The troubleshooting guide was first published on 11/13/018 by the GCMS Product Support group.

Environment

Triplus RSH

 

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