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Thermo Fisher Scientific

Andromeda error when configuring suppressor

Issue

  • Andromeda error received when installing or configuring a suppressor 

  • Suppressor andromeda configuration error

Environment

  • ICS-5000+ 

  • ICS-6000 

  • Integrion HPIC 

  • Aquion IC 

  • ICS-1100/2000/2100 

Resolution

  • Remove suppressor from configuration

  • Save configuration 

  • Stop then start instrument controller 

  • Add suppressor back to instrument configuration 

  • Select suppressor type inside of Chromeleon console 

  • Confirm unit is working as intended