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Thermo Fisher Scientific

USB Cannot Connect to System

Issue

  • USB cannot connect to system  

Environment

  • ICS-2100 

Resolution

  • Reboot system. Check if communication is established.  

  • Check USB cable and check if communication is established.  

  • Restore computer back to restore point before USB connection issue occurred. System should communicate successfully.  

  • Perform test injections to determine if the system is operating as intended.  

 

 

 

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