New Login Information for Partners and Customers

 
Dear Users,

We are excited to announce some important changes to our login process as part of our ongoing efforts to enhance your experience. Here’s what you need to know:

- Customer/Partner Button: This option is for all new approved partners and customer users. You will need to create a new account using the email address you intend to use for accessing the knowledge base.

- Legacy Partner Button: If you are a partner with a previous account, please use this option to log in.

- Employee Button: Our internal colleagues can continue to use this option without any changes.

Please be aware that we will be migrating legacy accounts over the next 90 days. Once this migration is complete, legacy account holders will be able to log in using the new Customer/Partner button as well.

Thank you for your understanding and cooperation during this transition period. If you have any questions or need assistance, please do not hesitate to reach out to our support team.
 
Best regards,
The Knowledge Base Team