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Thermo Fisher Scientific

Rotor detection failed

Issue

Rotor detection failed

Environment

Multifuge X Pro-Megafuge ST Plus Centrifuge Series:

Laboratory Use Centrifuges In Vitro Diagnostic Centrifuges
Catalog No. Benchtop Centrifuge Catalog No. Benchtop Centrifuge
75009900 Multifuge X4 Pro 208-240 V ±10%, 50 / 60 Hz 75009500 Multifuge X4 Pro-MD 208-240 V ±10%, 50 / 60 Hz
75009901 Multifuge X4 Pro 120 V ±10%, 60 Hz 75009501 Multifuge X4 Pro-MD 120 V ±10%, 60 Hz
75009915 Multifuge X4R Pro 220-240 V ±10%, 50 Hz / 230 V ±10%, 60 Hz 75009515 Multifuge X4R Pro-MD 220-240 V ±10%, 50 Hz / 230 V ±10%, 60 Hz
75009815 Multifuge X4R Pro 220 V ±10%, 60 Hz 75009615 Multifuge X4R Pro-MD 220 V ±10%, 60 Hz
75009916 Multifuge X4R Pro 120 V ±10%, 60 Hz 75009516 Multifuge X4R Pro-MD 120 V ±10%, 60 Hz
75009903 Megafuge ST4 Plus 208-240 V ±10%, 50 / 60 Hz 75009503 Megafuge ST4 Plus-MD 208-240 V ±10%, 50 / 60 Hz
75009904 Megafuge ST4 Plus 120 V ±10%, 60 Hz 75009504 Megafuge ST4 Plus-MD 120 V ±10%, 60 Hz
75009918 Megafuge ST4R Plus 220-240 V ±10%, 50 Hz / 230 V ±10%, 60 Hz 75009518 Megafuge ST4R Plus-MD 220-240 V ±10%, 50 Hz / 230 V ±10%, 60 Hz

Resolution

Troubleshooting Tips:

  1. Make sure the rotor can be used in the centrifuge.

  2. Makes sure the rotor is properly installed.

  3. Restart the centrifuge.

  4. If the error message still shows, contact a service technician.