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Thermo Fisher Scientific

TSX HPLRF Dashes (---) on display

This article discusses the issue of dashes (---) appearing on the display of various TSX laboratory and blood bank refrigerators, lab and plasma freezers. It lists affected models and provides a detailed resolution process including checking and replacing specific hardware components like RJ45 cables, CPU, power relay boards, and distribution boards.

Issue

--- on display

Environment

TSX Laboratory Refrigerators TSX Blood Bank Refrigerators TSX -30° Lab Freezers TSX -30° Plasma Freezers TSX -20° Laboratory and Enzyme Freezers  Models Energy Star Model
TSX1205G TSX1204B TSX1230F TSX1230L TSX2320F V/Y/Z A/D
TSX1205S TSX2304B TSX2330F TSX2330L TSX3020F V/Y/Z A/D
TSX1205P TSX3004B TSX3030F TSX3030L TSX2320E V/Y/Z A/D
TSX2305G TSX5004B TSX5030F TSX5030L TSX3020E V/Y/Z A/D
TSX2305S         V/Y/Z A/D
TSX2305P         V/Y/Z A/D
TSX2305C         V/Y/Z A/D
TSX3005G         V/Y/Z A/D
TSX3005S         V/Y/Z A/D
TSX3005P         V/Y/Z A/D
TSX3005C         V/Y/Z A/D
TSX4505G         V/Y/Z A/D
TSX4505C         V/Y/Z A/D
TSX5005G         V/Y/Z A/D
TSX5005S         V/Y/Z A/D
TSX5005P         V/Y/Z A/D
TSX5005C         V/Y/Z A/D

Resolution

--- on display
Error Code Resolution
---

Lost Communication: 

  • Check / Replace RJ45 cable between CPU and Distribution boards
  • Replace CPU / Power Relay Board with appropriate kit.
  • Replace Distribution board