Err on display

Last updated
Save as PDF

This article provides troubleshooting guidance for resolving the "Err" error code displayed on various TSX model laboratory refrigerators and freezers. The error indicates an upper bottle probe failure across all models, including TSX Laboratory Refrigerators, TSX Blood Bank Refrigerators, TSX -30° Lab Freezers, TSX -30° Plasma Freezers, and TSX -20° Laboratory and Enzyme Freezers. The recommended resolution is to check for a loose probe connector and replace the upper bottle probe if necessary.

Issue

Err on display

Environment

TSX Laboratory Refrigerators	TSX Blood Bank Refrigerators	TSX -30° Lab Freezers	TSX -30° Plasma Freezers	TSX -20° Laboratory and Enzyme Freezers	Models	Energy Star Model
TSX1205G	TSX1204B	TSX1230F	TSX1230L	TSX2320F	V/Y/Z	A/D
TSX1205S	TSX2304B	TSX2330F	TSX2330L	TSX3020F	V/Y/Z	A/D
TSX1205P	TSX3004B	TSX3030F	TSX3030L	TSX2320E	V/Y/Z	A/D
TSX2305G	TSX5004B	TSX5030F	TSX5030L	TSX3020E	V/Y/Z	A/D
TSX2305S					V/Y/Z	A/D
TSX2305P					V/Y/Z	A/D
TSX2305C					V/Y/Z	A/D
TSX3005G					V/Y/Z	A/D
TSX3005S					V/Y/Z	A/D
TSX3005P					V/Y/Z	A/D
TSX3005C					V/Y/Z	A/D
TSX4505G					V/Y/Z	A/D
TSX4505C					V/Y/Z	A/D
TSX5005G					V/Y/Z	A/D
TSX5005S					V/Y/Z	A/D
TSX5005P					V/Y/Z	A/D
TSX5005C					V/Y/Z	A/D

Resolution

Err on display
Error Code	Model Number	Resolution
Err	TSX Laboratory Refrigerators	Upper Bottle Probe Failure: Check for loose probe connector. Replace upper bottle probe.
Err	TSX Blood Bank Refrigerators	Upper Bottle Probe Failure: Check for loose probe connector. Replace upper bottle probe.
Err	TSX -30° Lab Freezers	Upper Bottle Probe Failure: Check for loose probe connector. Replace upper bottle probe.
Err	TSX -30° Plasma Freezers	Upper Bottle Probe Failure: Check for loose probe connector. Replace upper bottle probe.
Err	TSX -20° Laboratory and Enzyme Freezers	Upper Bottle Probe Failure: Check for loose probe connector. Replace upper bottle probe.