The source high-voltage (HV) connection might be unstable
Issue
Unit is experiencing the source high-voltage (HV) connection might be unstable.
Environment
Tribrid Fusion
Resolution
NOTE: Check the high voltage contact on the back of the ion source and the front of the mass spectrometer.
If the problem continues for the EASY-Spray NG ion source, do the following:
1. Open Tune and view the Ion Source page (Figure 20).
2. Compare the setting for the spray voltage to the adjacent readback value.
*A green box ( ) indicates that the parameter is functioning properly.
If the problem continues for the EASY-Spray ion source, do the following:
1. Open Tune Plus, choose View > Display Status View, and then click the All tab.
2. Choose Setup > NSI Source.
3. Compare the setting in the NSI Source dialog box to the readback value for the NSI source’s absolute spray voltage.
*A green check mark indicates that the parameter is functioning properly.