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Thermo Fisher Scientific

The source high-voltage (HV) connection might be unstable

Issue

Unit is experiencing the source high-voltage (HV) connection might be unstable.

Environment

Tribrid Fusion

Resolution

NOTE: Check the high voltage contact on the back of the ion source and the front of the mass spectrometer.

 

If the problem continues for the EASY-Spray NG ion source, do the following:

1. Open Tune and view the Ion Source page (Figure 20).

2. Compare the setting for the spray voltage to the adjacent readback value.

*A green box ( ) indicates that the parameter is functioning properly.

 

If the problem continues for the EASY-Spray ion source, do the following:

1. Open Tune Plus, choose View > Display Status View, and then click the All tab.

2. Choose Setup > NSI Source.

3. Compare the setting in the NSI Source dialog box to the readback value for the NSI source’s absolute spray voltage.

*A green check mark indicates that the parameter is functioning properly. 

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