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Thermo Fisher Scientific

Unable to connect to database service


A user tried to open BioPharma Finder 3.0 and got the error message in the image below. The software had been working fine before.

unable to connect to database server - image.png


  • Mass Spectrometry
  • BioPharma Finder 3.0


The user’s IT group rebooted the network server, and the application launched without any issues.


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