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Thermo Fisher Scientific

Qtegra Software Program Unable to Run After Windows Update

Issue

After a recent Windows update, the Qtegra Software Program on an iCAP 6500 Duo system fails to run. This issue presents itself when attempting to open the software, resulting in an error message and inability to proceed with the program.

Environment

  • iCAP 6500 Duo
  • Qtegra Software
  • Recent Changes: Windows update

Resolution

To resolve this issue, follow the steps in the following article: Restarting Qtegra Services

 

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