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Thermo Fisher Scientific

SOLAAR UART driver blocked

On new Windows 10 Enterprise computers, the UART driver from the installation CD for USB communications is blocked with the message "User account control setting is blocking the installation." Despite using an account with administrative privileges and setting User Account Control to "Never notify," the installation remained blocked. The resolution involved sending a zip file of the latest UART drivers, which were successfully loaded.

Issue

On new Windows 10 Enterprise computers the UART driver from the installation CD for the USB communications is blocked at installation with the message "User account control setting is blocking the installation".

Environment

  • Solaar
  • Windows 10

Resolution

Sent Zip file of latest UARt drivers and drivers were succesfully loaded

Analysis

Account used has Administrative privileges and the User Account  controls was set to Never notify and installation was still blocked.

 

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