Pump Motor Lost Control
This document addresses common issues with pump mechanisms in various ICS models, such as loud metallic noises and errors like "Pump Motor Lost Control" and "Camshaft Error." It provides troubleshooting steps, including replacing the pump mechanism and contacting technical support. Relevant for users of ICS-1000 to ICS-6000 series, it emphasizes maintenance and repair, crucial for effective chromatography operations. Suitable for search queries on pump motor issues and troubleshooting in chromat
Issue
- My pump is making a loud metallic scraping noise
- Pump motor lost control error
- Camshaft error
- Current error
Environment
- ICS-1000 - Retired
- ICS-1100
- ICS-1500 - Retired
- ICS-1600
- ICS-2000 - Retired
- ICS-2100
- ICS-3000 - Retired
- ICS-4000
- ICS-5000 - PSB-ICSP-1117 - ICS-5000 DP and SP Pumps Spare Parts Unavailability - Thermo Fisher Scientific
- ICS-5000+
- ICS-6000
Resolution
- If the pump is making a loud, metallic scraping noise, then the pump mechanism needs to be replaced.
- Errors like Pump Motor Lost Control, Camshaft and Current Errors are also pointing to the pump mechanism failing.
- Please reach out to technical support.
- Reference respective service manual for P/N to order.
Cause
Pump mechanism failure