Skip to main content
Thermo Fisher Scientific

Unit is ON but display is showing empty

Issue

Unit is ON but display is showing empty

Environment

TSX Ultra Low Temperature (ULT) Series:

Thermo Scientific – TSX40086A
Thermo Scientific – TSX40086D
Thermo Scientific – TSX40086V
Thermo Scientific – TSX40086G
Thermo Scientific – TSX50086A
Thermo Scientific – TSX50086D
Thermo Scientific – TSX50086V
Thermo Scientific – TSX50086G
Thermo Scientific – TSX60086A
Thermo Scientific – TSX60086D
Thermo Scientific – TSX60086V
Thermo Scientific – TSX60086G
Thermo Scientific – TSX70086A
Thermo Scientific – TSX70086D
Thermo Scientific – TSX70086V
Thermo Scientific – TSX70086G
 

Resolution

Possible Cause: User interface not powered on.

Solution: 

  • Push power button on user interface and hold for at least 1 second.
  • Try touching the screen. 
  • Try restarting the unit manually by flipping the breaker at the rear of the unit.
  • If this doesn’t work, call service.