OMNIC Paradigm Gather log files
Issue
OMNIC Paradigm version 2.4 has added the ability to gather all the log files into a single Zip file for troubleshooting of software/system issues
Environment
- OMNIC Paradigm
Resolution
- To create the log file, got to Help In Paradigm and select "Gather Log Files".
- A window will open with a text screen allowing a Description of the issue. This text will be included in the log file. Click ok to create the file
- Once the file is created, Windows file explorer will open to the file location. C:\ProgramData\Thermo Scientific\Logs\Log Bundle
- This log file can be sent in to Thermo Fisher Scientific to be reviewed
Attachment(s)
File | Last Modified |
---|---|
file explorer.png | October 03, 2023 |
text window.png | October 03, 2023 |
Help menu.png | October 03, 2023 |