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Thermo Fisher Scientific

Audit Manager Program Crashes

Issue

Within the Audit Manager program, there is a function that allows the user to save the current list of audit events to a report, which can then be reviewed and/or printed. The normal operation when the user clicks the Save command from the Report menu is that a dialog box is displayed showing the previously saved reports and allows an entry of the new report name.

A situation can occur where the Audit Manager program will crash after entering the report name and clicking the OK button.

Environment

Autid Manager

Resolution

To prevent the program from crashing when saving a report, ensure that the user has been granted access to at least one signature meaning within Security Administration.

Cause

This happens when the currently logged in user has no available signature meanings as specified within Security Administration under the Audit Manager application.