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Thermo Fisher Scientific

Alignment Issue When Going to Vial Positions in Racks 1 and 2

Issue

This only applies when using a 60 vial sample race. For example, when requesting the probe to go to vial position 60 in rack to it will instead go to a position in between vials 48 and 60. However, if the probe is instructed to go to vial position 60 in rack 4, it will go into the correct vial (60) without any issues.

Environment

  • ASX-560

Resolution

There is an error in Alignment procedures previous to Revision 3a in which the  probe is instructed to be aligned with vials in positions 1 and 12 of rack 1 when using a 60 position rack like in the follow picture

Incorrect alignment picture.png

versus newer revisions such as 3a which can be accessed here: Rev 3a - 480221 - Alignment Guide for ASX-560 and ASX-280 Autosamplers which specify the correct alignment positions of vials 13 and 24 in reference to rack 2:

 

clipboard_e7506858fae9fb69ab8ea1ca65722b020.png

 

When using a version of ASX Dashboard previous to 1.4.1, please reference Rev 3a - 480221 - Alignment Guide for ASX-560 and ASX-280 Autosamplers to perform the alignment